Frequently Asked Questions
The most frequently asked questions about setup, plans, marketplaces, e-documents and AI.
At what address does my online store open?+
After registration, the address company.nexbazaarai.com generated from your company name is ready. If you want, you can also connect your own domain name (e.g. www.firmaniz.com); Both addresses work.
Do I need to enter additional products for the store?+
No. Your active products with a sale price are listed in the store; stock, price and visuals come from the product card in accounting.
What does Artificial Intelligence Studio do?+
Ürün açıklamanızı marka dilinizle yazar ya da iyileştirir, yazım hatalarını düzeltir, SEO başlığı ve meta açıklama hazırlar; ürün fotoğrafınızın arka planını beyaza alır, ürünü istediğiniz sahneye taşır, istenmeyen nesneyi siler; online mağazanızı 12 dile çevirir. Yalnızca sizin ürün bilgilerinizi kullanır ve her değişikliği geri alabilirsiniz.
How are artificial intelligence rights compared to the packages?+
Every plan includes a monthly allowance of text operations and image edits; the image allowance is separate from the text allowance. Allowances are shown on the plan cards and are higher in the upper plans. Store translation is included in plans with an online store.
What does the AI assistant in my store do?+
It answers your customers' product, shipping, payment and return questions 24/7 based on your product cards and store settings, and recommends the appropriate product via its link. He does not make up information about a subject he does not know, he directs you to communicate. You will see all the questions asked from the panel.
What happens if a product I don't recognize comes from the marketplace?+
If it has a barcode or stock code, the stock card is opened automatically and no order is waited. You can combine it with your existing product from the product pairing screen.
Do I need to install anything?+
No. Nex Bazaar AI is cloud-based; You can use it from any device with an internet browser.
Is my data deleted after the trial?+
No. When you purchase a plan, you continue where you left off with all your records.
How many users can I add?+
According to your package: Accounting 3, Ön Muhasebe + Pazaryeri 5, Ön Muhasebe + Pazaryeri + E-ticaret 10, Kurumsal Full Paket ihtiyaca göre. Mali müşavir kullanıcısı sınıra dahil değildir; her kullanıcıya ayrı yetki verebilirsiniz.
Can I import my data from Excel?+
Yes. You can bulk-upload your contact and product lists using Excel (.xlsx) or CSV files.
What do I need to switch to e-Invoice?+
An e-Invoice/e-Archive agreement with Sovos and the web service credentials. Once you enter them in settings, you can send invoices from the app.
How does AI create the product card?+
You paste the link to the product page into the “Add product from link” box. The visual, official product code, barcode, brand, price and technical specifications on the page are read; Artificial intelligence prepares the title and description suitable for the marketplace. You check the card before issuing it.
In which languages can I use it?+
The site and app are available in Turkish, English, German, Romanian, Greek and Arabic.
Can my accountant access my data?+
Yes. You can add your accountant as a user with the "Accounting" role.
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